Privacy policy
This privacy policy explains how Karatas Antik (Jakšto St. 9, Vilnius; email info@karatasantik.lt) collects, uses and stores your personal data. We process data in accordance with the EU General Data Protection Regulation (GDPR).
What data we collect
Your name, email address, phone number, delivery and billing address, order information and correspondence. We do not collect or store card details — these are handled by our payment partner.
Why we process data
- To fulfil and deliver orders;
- For invoicing and accounting;
- For customer service and enquiries;
- With your consent — to send the newsletter.
Who we share data with
We share data only with trusted providers: payments — Montonio, shipping — Omniva and DPD. They process data only as needed to complete your order.
How long we keep it
Order and accounting data is kept for the period required by law (usually up to 10 years). Other data is kept only as long as needed for the stated purposes.
Your rights
You have the right to access, rectify, erase, restrict or object to the processing of your data, and the right to data portability. Write to info@karatasantik.lt. You may also lodge a complaint with the data protection authority.
Cookies
The site uses essential cookies (e.g. for the cart) and may use analytics cookies to improve the site. You can manage cookies in your browser settings.