Frequently asked questions

Yes. All our gold rings, pendants and earrings, as well as silver jewellery, are assay-tested and hallmarked at the Lithuanian Assay Office. Each piece carries the state hallmark and its exact fineness — 375 (9k), 585 (14k) or 750 (18k) for gold and 925 (sterling) for silver. You buy a confirmed precious-metal content, not a verbal promise.

Fineness shows how much pure metal a piece contains out of 1000 parts. 375 is 37.5% pure gold (strongest, everyday), 585 is 58.5% (most popular for rings), 750 is 75% (richer colour, luxury). The silver standard is 925, i.e. 92.5% pure silver. Higher fineness isn't "better" — it's more pure metal but a softer piece.

Yes. We use natural and lab-grown diamonds, sapphires, rubies, emeralds, topaz, amethysts, spinels and other gemstones. For finer stones we add a quality note — carat weight, colour and clarity — so you know exactly what you're buying.

Finer pieces with diamonds and larger gemstones come with a stone quality note. The metal fineness is always confirmed by the state hallmark. Have a question about a specific piece? Write to us and we'll send all the details we have.

Choose a piece, add it to the cart and proceed to checkout. Fill in your delivery details, pick a payment method and confirm the order. Once payment is received, we prepare and dispatch your piece within 1–3 business days.

Payments are processed securely through Montonio — bank links, payment cards and other popular methods. All data is encrypted and we never see or store your card details.

Yes. The site uses a secure encrypted connection (SSL) and payments are handled by the licensed provider Montonio. You buy from a real jewellery and antiques shop in Vilnius, Jakšto St. 9.

Shipping across Lithuania is free. Orders are sent insured and tracked (Omniva or DPD).

We dispatch within 1–3 business days of payment, and delivery within Lithuania usually takes a further 1–2 business days.

Yes, we ship across the European Union. The exact cost and time are shown at checkout based on the destination country.

Every order arrives in elegant gift packaging, ready to give — free of charge.

Write to us at info@karatasantik.lt — we will look at your situation individually and find a solution.

For many rings, resizing is free (noted on the product page). If you're unsure of the size, write to us before ordering and we'll advise how to measure it.

Contact us at info@karatasantik.lt. We'll help resize it, exchange it for another piece, or refund you under the return terms.

Clean gold and silver in lukewarm water with a drop of mild soap, gently brush with a soft brush and dry with a soft cloth. Avoid toothpaste and abrasives. Put jewellery on last and take it off first — perfume and creams dull the shine.

Silver naturally oxidises in the air — this is not a defect. Remove tarnish easily with a special silver cloth. To slow it down, keep silver in a sealed bag, away from moisture.

Yes. We offer €50, €100 and €200 gift cards valid for 12 months — a perfect choice when you want to give joy while leaving the choice to your loved one.

Yes. Each of us is unique, so if you have a dream piece in mind, write to us with your idea and we'll do our best to make it at the most accessible price possible.